Get Answers to Your Questions
Everything you need to know about Copiix trade copier, from installation to advanced features.
General Questions
Common questions about Copiix and trade copying.
Yes, Copiix is 100% free forever. There are no hidden fees, no subscription costs, and no limitations on the number of accounts or trades you can copy. We believe that powerful trading tools should be accessible to everyone.
Copiix supports MetaTrader 4, MetaTrader 5, and cTrader platforms. You can use any combination of these platforms - for example, copy trades from MT4 to MT5, or from cTrader to MT4. The copier handles the differences between platforms automatically.
There is no limit to the number of accounts you can connect with Copiix. You can have multiple Provider accounts providing signals and unlimited Copyer accounts receiving and copying trades. This makes it perfect for fund managers and professional traders.
Yes, your trading data is completely secure. Copiix operates locally on your computer using direct platform connections. We never store your account credentials or trading data on external servers. All communication between accounts is encrypted and secured through the trading platform's native API.
Absolutely! Copiix works between different brokers and can handle symbol mapping automatically. For example, if your Provider account trades EURUSD and your Copyer account only has EURUSDm, Copiix will map the symbols correctly and copy the trades seamlessly.
Installation & Setup
Questions about getting started with Copiix.
Copiix has minimal system requirements:
- Windows 7 or later (Windows 10/11 recommended)
- 2 GB RAM minimum (4 GB recommended)
- 50 MB free disk space
- Stable internet connection
- MetaTrader 4/5 or cTrader installed
Installation with Copiix Console is simple:
- Download Copiix Console from our website
- Extract the archive to any folder on your computer
- Run Copiix Console (no installation required - it's portable)
- Click "Install Terminals" to automatically install EA and cBot files to your platforms
- Each EA/cBot works as both Provider and Copyer depending on configuration
- Restart your trading platforms and configure the EA/cBot parameters
Copiix offers 3 flexible money management combinations to suit different trading styles:
- Equity To Equity: Automatically size lots based on account equity ratio
- Percentage: Size lots based on size lots Provider
- Fixed: Copy trades with a fixed lot multiplier
For detailed configuration examples and advanced settings, please refer to the money management documentation.
Yes, for MetaTrader 4 and MetaTrader 5, you need to enable algorithmic trading. In MT4/MT5, go to Tools → Options → Expert Advisors, and check "Allow algorithmic trading". For cTrader, no special settings are required as Copiix operates purely through the platform's standard API without requiring external connections.
Copiix offers flexible configuration options. Each EA/cBot can function as Provider, Copyer, or both simultaneously (mirroring). Simply use the dedicated switch in the interface to enable the desired mode.
Configuration Options:
- • Provider Only: Account sends signals to other accounts
- • Copyer Only: Account receives and copies trades from providers
- • Both (Mirroring): Account can simultaneously provide and copy trades
- • Risk Management: Configure lot multipliers, filters, and limits
Yes, Copiix is completely safe. Some antivirus software may flag it as malware - this is a false positive. This occurs because Copiix is not digitally signed by Microsoft, which is common for specialized trading software.
If your antivirus blocks Copiix:
- • Add the Copiix folder to your antivirus exclusions
- • Temporarily disable real-time protection during installation
- • Restore the file from quarantine if already blocked
- • Contact your antivirus vendor to report the false positive
This is a common issue with trading software and happens because these programs need low-level system access to communicate with trading platforms effectively.
Troubleshooting
Solutions to common issues and problems.
If trades are not being copied, check the following:
- Ensure algorithmic trading is enabled on both Provider and Copyer accounts
- Check that the EA is running (smiley face should be visible)
- Verify Provider/Copyer switches are configured correctly in Copiix Console
- Check internet connection on both accounts
- Verify trade filters are not blocking the trades
- Check the logs tab in Terminals for error messages
Check the "Money Management" setup, especially the lot size settings.
This usually happens when symbol names differ between brokers. For example, one broker might use "EURUSD" while another uses "EURUSDm". Check the symbol mapping settings in Copiix, or manually configure symbol mappings to ensure trades are copied to the correct instruments.
If you're still experiencing issues, you can contact our support team at support@copiix.com or join our Telegram community at t.me/Copiix where other users and our team can help you troubleshoot your specific situation.
Advanced Features
Questions about advanced functionality and customization.
Yes, Copiix supports filtering by magic number, symbol, trade direction, and lot size. Some advanced filters like trade type filtering are available as premium features. You can configure these filters in the EA parameters to copy only specific trades that match your criteria. This is particularly useful when you want to copy only certain strategies or Expert Advisors. Learn more about premium features.
Copiix includes sophisticated risk management features, based on the money management you choose, you can manage your risk covering every scenario. For detailed risk management guidelines, see the documentation.
Absolutely! Copiix offers 3 different money management combinations for flexible position sizing: Equity To Equity (based on account equity ratio), Percentage (based on Provider lot size), and Fixed (fixed lot multiplier). For complete details on all combinations, please refer to the official documentation.
Yes, Copiix fully supports partial trade closes, stop loss and take profit modifications, and all other trade management actions. When the master account modifies a trade, all corresponding trades on slave accounts are modified proportionally to maintain the same risk-reward ratio.
Yes, Copiix works seamlessly with any Expert Advisor, manual trading, or signal service. Simply configure the appropriate filters (magic number, comment, etc.) to copy only the trades from specific EAs while ignoring others. This allows you to selectively copy different strategies to different accounts.
Still Have Questions?
Our support team is here to help you succeed with Copiix.